Prove You’re Trustworthy – Here’s How, and Why It’s Critical to Make the Effort
When I see a provocative headline, I check the veracity with at least two reputable news sources before I accept it as at least a close approximation of the truth. (And even then, many major news...
View ArticleHow to Make Introverts and Extroverts Happy, and How to Drive Them Crazy
“We suspect that our team can be a lot more effective if we can do a better job of acknowledging, appreciating and accommodating the introverts among us. We also want to acknowledge what our extroverts...
View ArticleHead Off Problems Up Front, Before Cultural Differences Can Get in the Way
What are the toughest challenges you absolutely need to conquer when it comes to leading global teams? That’s what I asked a few of my clients, all seasoned leaders of cross-cultural teams, as I sat...
View Article12 Tips for Building Trusting Relationships Across Your Virtual Team
“My team members just don’t seem to trust each other. You can hear the animosity and frustration in their voices when they decide to talk. I detect passive-aggressiveness in almost every comment. All...
View ArticleCan’t We All Just Disagree? Reviving the Lost Art of Civilized Disagreement
Imagine you’re part of a group coming together to agree on a make-or-break decision. Which of these scenarios would you prefer: 1) After an amicable (and blessedly) brief conversation, everyone easily...
View ArticleWait! Was that Supposed to be Funny?! Depends!
It took many emails, phone calls and personal visits to establish my credibility with this group of senior managers who had gathered in our Hong Kong office for a carefully-orchestrated strategic...
View ArticleFor Insightful Conversations, Learn How to Ask Great Questions
Judging from the nodding heads, you see that a deep state of ennui has settled in around the table. (And this is just 15 minutes after break!) You have three hours left of this interminable day, with...
View ArticleMaking the Most of Bittersweet Endings, Tough Break-ups and Brand New Starts
My twin daughters graduated from high school three days ago, which should really be a time of great celebration. To retain my sanity, I’ve been keeping busy with necessary distractions like planning...
View ArticleHow to Win Friends and Influence People When You’re Invisible
Most people I know who work remotely wouldn’t have it any other way. The commute is great, work hours are flexible, they have fewer interruptions and more privacy, they can listen to their own playlist...
View ArticleMoving from Ideas to Action in a Virtual World
You’re excited about the stunningly creative ideas your team has spawned ever since you’ve begun to include a brainstorming segment into every (virtual) team meeting. In fact, your team has generated...
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